Legal

Terms of Service

Version 2.0 — Updated June 1, 2026 — Publisher: KWALEAD SAS — Applicable law: French law

These T&Cs are written in French, the only legally binding language. Translations into other languages are provided for convenience.

1Purpose

These General Terms and Conditions of Use (T&Cs) govern access to and use of the InfluenceOS SaaS platform, an Instagram analytics and monetization service for creators and influencer agencies, accessible at influenceos.fr. InfluenceOS is published by KWALEAD SAS. By creating an account or using the service, the user acknowledges having read, understood, and accepted these T&Cs in their entirety.

2Service Publisher

In accordance with Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, the information concerning the service publisher is as follows:

KWALEAD SAS

Legal form
Société par Actions Simplifiée (SAS)
Share capital
6 000 €
Trade and Companies Register (RCS)
Créteil B 813 823 192
Intra-community VAT number
FR 55 813 823 192
Registered office
8 rue d'Estiennes d'Orves, 94000 Créteil, France
Publication director
Maurice AYED — Président de KWALEAD SAS
Hosting
Vercel Inc. (région CDG1, Paris) · Supabase (région UE, Francfort)

3Access to the Service

Access to the service is reserved for adult individuals (18 years and older) and legal entities acting through an authorized representative. The user must have an Instagram account and provide accurate information during registration. A 7-day free trial is offered without a credit card. After this period, access to premium features is conditional on subscribing to a paid plan.

4Subscriptions and Pricing

InfluenceOS is offered as a subscription, with two main plans: • Creator Plan — €59 excl. VAT per month: 1 Instagram profile and all features (advanced analytics, AI Score on 5 dimensions, Media Kit, pricing calculator, campaign management). • Agency Plan — €149 excl. VAT per month: up to 20 creators, Roster dashboard, Kanban sales pipeline, integrated invoicing, and ROI calculator. Quarterly and annual plans at preferential rates are also available. Prices are shown excluding tax; applicable VAT (20% in France) is added at payment. Depending on the user's country, prices may be offered in other currencies (USD, GBP, etc.). Subscriptions are non-binding and can be canceled at any time from the customer area: cancellation takes effect at the end of the current billing period, with no pro-rata refund for periods already started, unless otherwise required by mandatory legal provisions.

5Free Trial Period

The free trial period lasts 7 days from account creation. No credit card is required to start it. At its end, the account switches to read-only mode until a paid subscription is taken out. No charges are made without explicit user action.

6Right of Withdrawal

In accordance with Articles L221-18 et seq. of the French Consumer Code, consumers have a period of fourteen (14) days to exercise their right of withdrawal from the date of subscription to a paid plan, without having to justify their decision. However, by requesting immediate access to the digital service during this period, the user acknowledges waiving their right of withdrawal once the service has been fully executed, in accordance with Article L221-28 13° of the same Code. The 7-day free trial period also allows for evaluation of the service before any payment.

7User Obligations

The user agrees to: provide accurate and up-to-date information during registration; use the service for legitimate, personal, or professional purposes; not attempt to bypass security mechanisms; not mass extract data from the platform by automated means; not infringe on third-party rights; and comply with the terms of use of Instagram and Meta. Any breach may result in immediate account suspension.

8Intellectual Property

Instagram data remains the exclusive property of its owners; KWALEAD SAS claims no ownership rights. The source code, interfaces, designs, algorithms—including the AI Score—as well as the trademarks 'InfluenceOS' and 'KWALEAD' are the exclusive property of KWALEAD SAS and may not be reproduced, modified, or exploited without prior written authorization.

9Personal Data

The processing of user personal data is governed by our Privacy Policy, in compliance with the General Data Protection Regulation (GDPR). KWALEAD SAS acts as the data controller. Users have rights of access, rectification, erasure, and portability, which can be exercised from their account area or at privacy@influenceos.fr.

10Availability and Liability

KWALEAD SAS strives to ensure 99.5% service availability per month, excluding planned maintenance announced at least 48 hours in advance. The service is provided 'as is,' without any guarantee of commercial results. KWALEAD SAS shall not be held liable for decisions made by the user based on the provided analyses, nor for unavailability attributable to third parties (Instagram, Meta, hosting providers). Except in cases of gross negligence or personal injury, KWALEAD SAS's liability is limited to the amount of sums actually paid by the user during the three (3) months preceding the event giving rise to the claim.

11Suspension and Termination

KWALEAD SAS reserves the right to suspend or terminate any account in case of violation of these T&Cs, fraudulent use, or non-payment, after notification when the nature of the breach permits. Users can terminate their account at any time from their settings. Data is retained for 30 days after termination, then deleted, unless an immediate erasure request or a legal obligation to retain exists.

12Modification of T&Cs

KWALEAD SAS may modify these T&Cs to adapt them to legal, technical, or commercial changes. Users will be informed of any substantial modification by email or via the platform at least 30 days before its effective date. Continued use of the service after this date constitutes acceptance of the modified terms.

13Applicable Law and Dispute Resolution

These T&Cs are subject to French law. In case of dispute, the parties will endeavor to reach an amicable solution. In accordance with Articles L611-1 et seq. of the French Consumer Code, consumers may use the services of a consumer mediator free of charge. In the absence of an amicable resolution, disputes involving professional clients fall under the jurisdiction of the Commercial Court of Créteil; for consumers, legal rules of jurisdiction apply.

14Contact

For any questions regarding these T&Cs or the service, you can contact us at the following address:

support@influenceos.fr